Terms & Conditions

Using Sathi Food

By using Sathi Food you agree to provide accurate account, contact and delivery information and to use the service only for lawful orders. Menu items, prices, availability, preparation times and delivery availability can change.

Orders

An order is subject to availability and acceptance. Customers are responsible for reviewing item quantities, delivery details and the displayed total before submitting an order. If an item becomes unavailable, the team may contact you about an appropriate resolution.

Payments

You must use a payment method available at checkout and provide accurate payment references where verification is required. Third-party payment services are also governed by the provider's terms.

Delivery

Delivery times are estimates and may vary because of preparation time, traffic, weather, address accuracy and rider availability. Customers should provide a reachable phone number and sufficient delivery directions.

Accounts and acceptable use

Keep your account credentials secure. Do not attempt to interfere with the website, access another user's information, submit fraudulent orders, abuse discounts, or misuse payment and delivery features.

Service changes

Sathi Food may update menu availability, features, operating processes, these terms or related policies as the service changes. The current version will be published on this page.

Support

If you have a question about an order or these terms, use the official information on the contact page.